Job Openings >> Customer Service Rep - New Braunfels Tx
Customer Service Rep - New Braunfels Tx
Summary
Title:Customer Service Rep - New Braunfels Tx
ID:1513
Department:Operations
Description
Don's & Ben's Liquor Store
665 S. Walnut Ave, New Braunfels, Texas
 
 Position Summary: The CSR is responsible for providing positive customer experiences at our stores by ensuring that all customer needs are met. The CSR creates a welcoming environment and supports store operations by receiving and stocking shelves and establishes a relationship with the customers.

Duties and Responsibilities:

  • Provides customer service to liquor store guests: Assists guests with finding items on sales floor
  • Provides a high level of prompt and friendly customer service
  • Makes product recommendations and suggestions to aid customers with purchases
  • Stocks the shelf with product stacks and rotates products
  • Operates POS by Ringing up liquor purchases and answer questions and educate customers on products and services
  • Contributes to overall cleanliness of the store by sanitizing and organizing work areas, shelving, and sales floor as needed.
  • Helps with inventory counts when necessary
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Performs all other duties as assigned to maintain an effective and profitable store operation.

Position Qualifications:

  • 21 years of age or older
  • Six months customer service experience or retail industry experience
  • Knowledge of basic retail sales procedures
  • Texas Alcohol and Beverage Commission Certification – Required
  • Excellent communication, interpersonal skills.
  • Must be able to move throughout all areas of the store including the outside perimeter.
  • Must be reliable and punctual.
  • High school diploma or general education degree (GED).
  • Must be able to lift to 30 lbs. to waist level and bend down repeatedly

Certifications: Required - TABC Certification


If interested please apply at  the company website:
http://www.donsandbens.com

This opening is closed and is no longer accepting applications
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